Position Title: Content Quality Analyst, R&C Managed Services
Reports to: Manager, Quality Assurance, R&C Managed Services
When you join Dow Jones you become part of one of the most dynamic news and information companies in the world. This position is part of DJ’s Data Strategy Group, which collects and integrates proprietary data and third-party licensed content, processing more than 500,000 articles a day from more than 35,000 news and business sources in 26 languages. Data Strategy also provides equity exchange data from 43 countries and creates content on markets, companies and people to help users identify business opportunities and manage risk.
This job may require individuals to work at the client’s premise of Dow Jones.
The R&C Managed Services team is integral to Dow Jones Data Strategy. The R&C Managed Services leverages our market-leading research expertise and methodologies to assist organisations with data-related projects, providing value-added services to deliver projects on time and within budget.
As a Content Quality Analyst your primary responsibility is to perform daily risk reviews of screening alerts ensuring quality, effectiveness and overall efficiency of procedures and policies. As a Content Quality Analyst you will have the ability to consolidate multiple data sets from different sources and analyse the data accurately and efficiently. This role requires a high level of ownership and critical thinking. You will be collaborating closely with delivery managers and you will also be in contact with clients and sales to ensure project requirements are clear and documented. You will be responsible for ensuring accurate, complete and up-to-date internal documentation as well as client-facing material related to R&C Managed Services.
We are looking for someone who is passionate about data, enjoys working in a dynamic environment and has a professional attitude.
Perform Quality Control by ensuring a high level of quality in delivering risk and compliance solutions/ projects to clients.
Collaborate and partner with Delivery Managers to proactively identify process improvements, capture business process requirements, and help translate these requirements into technical solutions to drive efficiency and improve data quality for the team
Analyze data, perform research and share feedback to enhance our plans, processes and playbooks
Assure all quality and operational reports to be accessible to all relevant stakeholders
Prepare quality check and quality assurance reports, publish key trends or concerns, identify the root cause of problems and advise action points to plug all the gaps to mitigate risks
Be responsible for ensuring accurate, complete and up-to-date internal quality-related documentation as well as client-facing material related to R&C Managed Services
Perform testing of new or enhanced system and product functionality
Support training of future members of staff
Proficiency in data gathering, analysis and problem-solving
Education to Bachelor’s degree level
At least 2 years of experience in any of the following: name screening, compliance audit, any aml/cft related experience
Advanced knowledge in excel (VBA, Advanced Formulas)
Great communication skills - You are fluent in English
Ability to take ownership of and work independently to manage multiple projects through to completion
Detail-orientation, thoroughness, reliability and ability to prioritize required
Analytical thinking, abstract reasoning, creative problem-solving, independent decision-making are a must
Adaptability and willingness to learn new skills
Experience with Factiva, Dow Jones Risk and Compliance (or similar products) are considered an advantage
Automation, data visualization skills are a plus
Financial Crime Professional Qualification (e.g. ACAMS) would be an added advantage
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB - DATA STRATEGY
Job Category: Data/Content Group
Req ID: 32116