We build sleek, state-of-the-art products accessible from devices and platforms. We thrive on creativity and the thrill of bringing big ideas to market faster and better than our competitors. Comprised of designers, art directors and front end developers, the team closely collaborates with editorial, technology, sales and customers to carry out our ambitious road map of innovation.
Job Description:
Product Training Specialist
Our Corporate Sales team is seeking a Product Training Specialist who partners closely with the PIB Account teams. The Product Training Specialist assists in demonstrating the value of Dow Jones products to existing and prospective clients by training them directly. The Product Training Specialist ensures clients are maximizing the value of their investment in our products through effective and efficient use of our products in solving their business needs.
Key Responsibilities:
Function as the point person responsible for DJ product training, liaising with PIB account team members to initiate and complete product trainings with existing and prospective clients.
Prepare and deliver instructor-led or web-based training on DJ products to drive usage, highlighting the most relevant features and benefits so clients realize return on investment.
Actively train new users to ensure a timely, smooth and positive DJ experience.
Communicate with end users via phone, email and web-conferencing technology.
Required Skills and Experience:
The ideal candidate will be a flexible, energetic and proactive doer, that has a strong interest in working in a fast-moving team, with a desire to push the envelope and the ability to think creatively.
1-2 years work experience, preferably in a B2B sales, marketing or product management area
Must have excellent written and oral communications skills, with the ability to confidently and clearly present in a customer-facing environment (often virtually)
Very good time management and organizational skills
Willing to work hard to meet customer, sales and marketing-driven deadlines
Bachelor’s degree preferred.
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Business Intelligence
Job Category: Sales
Union Status:
Union role
Pay Range: $50,000 - $65,000
We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.
Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.
For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 42625
