We build sleek, state-of-the-art products accessible from devices and platforms. We thrive on creativity and the thrill of bringing big ideas to market faster and better than our competitors. Comprised of designers, art directors and front end developers, the team closely collaborates with editorial, technology, sales and customers to carry out our ambitious road map of innovation.
THE WALL STREET JOURNAL
Advertising Services Coordinator
Under general supervision, provides phone and web sales services, sales support, layout, preflight, asset management. Provides a liaison between sales, clients, agencies, editorial, operations and others inside and outside the company and provides solutions, suggestions and production services to clients, sales, agencies, suppliers, etc. Functions may include:
Working together in a fast paced team environment, providing support and follow through for colleagues.
Maintaining an open line of communication with customers, clients, sales, suppliers, agencies, editorial, operations and all others required.
Providing classified advertising support including the various stages of selling, creating and delivering classified advertising, layout and pages. This includes customer service telephone and e-support for classified ad products and services by assisting clients to schedule, buy and place ads. Includes qualifying leads and recommending ad solutions to prospective customers.
Establishing account profiles and performs account maintenance and updates to customer information, assists with promotional efforts and responds to requests for general product information, pricing, account cancellation and other account-related issues both verbally and in writing.
Working knowledge of graphic design and imaging standards. Working with the latest printing and software specifications, assists clients and news to achieve the best reproduction possible. Produces for and review advertisement contract proofs with clients.
Providing print production support for Dow Jones and New York Post products including working with layout and advertisements. Includes knowledge of Adobe Creative Suite, preflight/workflow, layout tools, preflight, PDFX-1a etc. to assist with file composing, exporting and ensuring that files are built to specification.
Tracking materials and orders, monitoring production needs and accounts of a special nature, size or schedule. Inform other workgroups of any scheduling conflicts, reproduction issues, special positioning, launches and exceptions made to policy.
Flexibility as needed for workload within the advertising services group to provide for a high level of customer service and redundancy of capability.
Working with others on special projects/assignments, and all other responsibilities and duties as assigned.
Bachelor’s degree preferred, high school diploma minimum.
1 year prior work experience in the print industry preferred.
Strong verbal and written communication ability.
Ability to take initiative and drive projects with minimal supervision while at the same time, working effectively in a group while supporting colleagues.
Excellent customer service skills, experience in customer service and order entry.
Experience within fast paced work environments and ability to multi-task, including working effectively and calm under pressure and on deadline.
Ability to learn new processes, systems and workflows.
Organized and detail oriented.
Working knowledge of printing, workflows, standards and Adobe Creative Suite.
Proficiency with Microsoft Office Suite, Google and office tools.
Experience working with print ready files a plus.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: PRINT PRODUCTS & SERVICES
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).
If you require assistance in completing the online application, please contact the Talent Management team for Application Help at TalentResourceTeam@dowjones.com