We build sleek, state-of-the-art products accessible from devices and platforms. We thrive on creativity and the thrill of bringing big ideas to market faster and better than our competitors. Comprised of designers, art directors and front end developers, the team closely collaborates with editorial, technology, sales and customers to carry out our ambitious road map of innovation.
The Global Advertising Operations Manager will have responsibilities that include but are not limited to site ad tech, ad tag troubleshooting, native campaign management, communication with internal and external clients, excellent customer service, excellent organizational skills, exceeding client's performance goals and customer service expectations. This position will support the Dow Jones Media sales teams out of the New York office. This role will include being responsible for site ad tech, including ad tags and ad campaigns and any relevant project management. This is a multi faceted position that requires a commitment to excellence and attention to detail.
The Global Advertising Operations Manager is expected to understand site ad functionality, including knowledge of all ad products available on our site(s)
Contribute technical knowledge of related systems and an understanding of project management fundamentals, web operations, the online advertising space, and the complexity of technology as it relates to online ads and ad campaign management
Implementation and management of online advertising campaigns through multiple ad servers and monitor delivery of campaign(s) from beginning to end and optimizing as needed
Implement third-party tracking such as DFA or Atlas on behalf of agency partners
Interact with internal as well as external clients including but not limited to coordination and consultation to ensure a successful advertising campaign/all ads on site are correctly deployed
Perform the day-to-day ad placement, scheduling and updates for customers, including rich media ad placements
Follow-up with immediate action & provide concise, timely feedback within the deadlines established
Self-manage tasks / schedule for effective and efficient time management
Taking a proactive lead in understanding potential problem areas and ensuring they are avoided or resolved
Troubleshooting creative, site tagging and tracking issues that may arise throughout the process
Identifying process inefficiencies and ways to improve operations workflow
What You Need for this Position:
2-3+ Years in a role at an internet publishing company, interactive creative agency or Internet media buyer agency
Experience with Ad Serving platforms would be a bonus, particularly third-party ad serving tools, such as DoubleClick, DFP, Sizmek, etc
Highly autonomous, self-directed and independent in both work and learning, with a desire to quickly learn and develop new skills
Proven customer service experience, with excellent communication skills both internally and externally
Exceptional attention to detail
Effective time management, planning skills
Flexibility and adaptability in being able to take on new projects or products with little notice or training
Proven experience as a positive and helpful team member who actively contributes towards their team's common goals
Familiarity with web inspection tools, such as Fiddler, Charles or Ghostery
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: MEDIA SALES
Job Category: Sales Operation Group
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).
If you require assistance in completing the online application, please contact the Talent Management team for Application Help at TalentResourceTeam@dowjones.com