Dow Jones is a thriving business with big ambitions and there’s never been a better
time to join us.
We have 4,000 people in 60 countries, ranging from our largest offices in New York,
London and Barcelona right through to journalists on the ground all over the world.
Our purpose is to give people the facts they need in an age of misinformation, whether
that’s trusted and respected news via our flagship publications, The Wall Street Journal
and Barron’s Group or the data we provide businesses that can be used to tackle global
issues such as human slavery.
We’re more than 130 years old with an amazing legacy. But we’re young at heart, not
least because a third of our employees are millennials.
We know the secret to our growth is through our people, which is why we’re investing in
our employee communication team. Having recently hired a Senior Vice President,
Employee Communication, we’re now looking to add to our team with some critical new
The Channels Strategist, supported by a Channels Manager, will be responsible for the
employee communication channels strategy and a complete overhaul and development
of new channels, which will include overseeing the creation and adoption of a new
intranet and roll-out of Slack.
You’ll also be responsible for creating and managing our processes, tools and
templates that will help us be a first-rate team and help our employees to easily
communicate and collaborate.
You will manage the relationship with our suppliers to make sure we’re working with the
best people and that it is a great experience for us and them. And you’ll also be involved
in an internal brand and tone of voice project and be the brand advocate for our team.
We’re looking for a very specific person and to do this job. In short, you’re a nerd who
gets comms. You’ll need to have:
Expert knowledge in employee communication tools such as intranets, apps and social.
You’ll be the right person to help us decide on the best tool for our needs and to manage
the build, launch and ongoing adoption of our internal channels.
Experience of scoping, designing, building, launching and adoption of a global intranet
and / or social tool such as Slack. We need someone who knows how to audit the
status quo, conduct user research, work with personas, research tech options and
understands information architecture, change management and analytics.
Project management extraordinaire. You’re going to be overseeing some pretty big
projects, not least a new intranet. We have some great tools you can draw on but you’ll
need to be experienced at handling these types of projects.
A big fan of process. Not just a bit but a lot. We want someone who’s going to look at
every aspect of what we do and make sure we have a process in place, whether that’s
producing a film, briefing suppliers or managing content on the intranet.
A strong desire to want to help our people communicate and collaborate better. As a
team, we don’t want to ‘own’ communication, we want to facilitate it: providing our
people with the tools, templates and channels to help them work across teams,
business and locations.
A creative flair. Production of campaigns, videos and other collateral will fall within your
remit. We want your help, working with our chosen suppliers to produce creative and
compelling content that achieves its objectives.
Humility and great people skills. Being a news and data business, we have people
who’ll be able to provide insight and advice to the channels we build and the analytics
we can pull in ways we haven’t even thought of. We’re seeking a collaborative person
who seeks out knowledge rather than assuming they have all the answers.
The confidence and skills to get people to change the way they work. As we improve
our channels, we’ll be asking people to change the way they work. You’ll need to sell the
benefits across Dow Jones but also help even the least tech-savvy exec to get on board
with Slack, while having the patience to answer the same questions over and over.
Great communication skills, whether that’s listening to people’s needs, making the case
for why people should change the way they work and being able to write in a way that’s
creative and compelling.
A community builder, having the business knowledge to prompt and nudge people to
make online connections that will help us achieve our goals.
This is a critical role for our company. We are looking for a very specific person who has
the right skills and the self-motivation to manage a big workload. If, by reading this job
description you got a bit hot under the collar, we want to meet you.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: COMMUNICATIONS
Job Category: Corp Comms
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 20064