Associate Product Manager, Engagement
About the membership product team
What do we do?
The membership product team is responsible for driving all digital membership experiences forward primarily using the discipline of digital experimentation across WSJ and Barron’s. We work with partners, design new approaches to digital experiences informed by extensive research, prior tests, and, when necessary, instinct. We launch these variations to a percentage of traffic, measuring their impact on performance against the current experience in real time. When a superior experience is found, it is pushed live to 100% of traffic, and the process begins again.
ABT: Always Be Testing.
Why does it matter?
Digital experimentation injects an unfiltered customer feedback loop directly into our product roadmaps, helping businesses develop the most valuable, sticky, meaningful product for their customers. In our humble opinion, it is the most powerful discipline for making customer-led product decisions in existence: it’s fishing with dynamite.
What will you do?
You will be a truth-seeking missile, scrappily hunting down data and research that might lead to solid experiment ideas or features that increase both the rate at which our members visit, use, and value our product, resulting in longer retention of these members.
You will constantly develop test ideas—based on gut, prior tests, and research—into concrete product experiments, which you will prioritize by scale, impact and effort. You will develop customer segmentation to maximize conversion through personalized experiences.
To retain the learnings, you will meticulously document your experimentation activities and ensure that they are appropriately tracked and regularly shared with internal stakeholders. To put the learnings into action, you will work with engineering teams across Dow Jones to get your insights permanently implemented.
What do you bring?
An intense curiosity about consumer behavior and preferences
Exceptional written and oral communication
Strong analytical, strategic, and creative problem-solving capabilities with the aptitude to identify KPIs and request and analyze data
Deeply empathetic interpersonal skills within complex organizations
A healthy skepticism of the status quo
A demonstrated ability to manage, prioritize, and deliver on a variety of projects with tight deadlines from multiple stakeholders in a fast-paced environment
An understanding of the techniques used in digital product development and product marketing
How much experience should you have?
1+ years of digital product or product marketing experience preferred but not required.
Who is your manager?
Associate Director, Membership Product
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: WSJ MEMBERSHIP GROUP
Job Category: About Us
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).
If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.
Req ID: 19029